How will my delivery be shipped?

FedEx is our logistics partner to ship out WyreStorm products.

How long does delivery take?

It denpends on your chosen shipping method when checking out. You may select between standard shipping (4-7 days) and express shipping (2-3 days). Standard shipping is free for orders over $99 USD for office and essential products, and it is free for orders over $500 USD for Pro AV products.

Can I change my shipping address?

Change is only allowed before the fulfillment agency starts to process your order and sends it out, which means that your shipping address can no longer be changed by our system after the item is sent out.  If your package is not successfully delivered, it will be returned to the warehouse and a credit will be made to your account.

What countries do you ship to?

US only. If you need to ship to other countries, please contact our customer support at services@wyrestorm.com.

What do I need to do when I don’t receive my order?

Please contact our customer support at services@wyrestorm.com. Thank you for your understanding.